Refund Policy

Order Cancellation

Orders can be cancelled prior to shipment. If you need to modify or cancel your order after payment, please reach out to us within 12 hours. Once the packaging and shipping process has commenced, cancellations are not possible.

Refunds

We stand behind our products with a 100% money-back guarantee for items that arrive defective or damaged during shipping. Simply notify us, and we'll promptly provide a return address and offer a replacement or refund according to your preference.

If you're unsatisfied with your order, please contact our support team, and we'll strive to assist you to the best of our ability.

Customers are responsible for return shipping costs.

Refunds are not issued in the following cases:

• Non-delivery due to factors within your control (e.g., incorrect shipping address provided).

Refund requests can be submitted within 15 days after the guaranteed delivery period (45 days) has elapsed. Reach out to us via the Contact Us page to initiate the process.